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Defensive Data Privacy

Defensive values the protection of personal data, and we therefore place great emphasis on protecting your privacy. This Privacy Policy explains and clarifies how we, as data controller, treat our visitor’s and customer’s personal data according to (EU) 2016/679, the General Data Protection Regulation (GDPR). This policy will apply in situations where Defensive IT Solutions ApS (hereinafter "Defensive", "we", "us" and "our") treats personal information collected from the site. By using our site, you agree that your personal information is processed in accordance with this Privacy Policy.

What is personal data?

Personal data is any information relating to an identified or identifiable natural person; an identifiable natural person is a person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Categories of Personal data we collect

The personal information you provide is data that you actively provide to us by filling in different types of forms. When sending contact forms for Defensive, or signing up for our events or partner portal, looking for vacant posts or submitting spontaneous applications, we may ask you to fill in forms where you provide us with your personal data.

We collect how visitors use the site and the users experience of the information, through your IP address, information about your browser settings, and how your operating system uses the pages. This information is processed for the legal basis legitimate interest and is used to develop website features and content.

Where do we store your personal data?

Personal data that we collect from you is stored within the European Economic Area (EEA) but may also be transferred to and processed in a country outside EU/EEA. Any each such transfer of your personal data is carried out with accordance with applicable laws. For transfers outside EU/EEA Defensive uses Standard Contractual Clauses as appendix to our data processing agreements according the Chapter V of the GDPR.

Why do we collect your personal data?

We collect your personal data only when have legal basis for it. For every specific process of personal data, we collect from you, we inform you whether the provision of personal data is statutory or required to enter a contract and whether it is an obligation to provide the personal data and possible consequences if you choose not to.

Purpose with processing of personal data

The information we collect from you can be used for any of the following purposes:

Give you a more personalized service

Your information helps us better meet your individual needs. If you have enabled cookies in your browser, that information can be used to be able to provide a personalized user experience.

Improve and optimize our website

We are constantly striving to improve the supply of the site based on your information and views.

Improve our customer service

Your information helps us provide you with more efficient customer service and support.

Improve our communication

The e-mail address you provide can be used to send you information, company news, updates, information about other similar solutions, Defensive’s events and newsletters etc. Note: you can cancel your subscription at any time by following the instructions at the bottom of each email. If you have enabled cookies in your browser, your cookie information can be combined with data you've provided on our site to improve the customer communication.

Recipients of the personal data

We may disclose your personal information to all companies in our group (i.e. Defensive Investigation, Defensive Attack, Defensive Protect, Defensive Specialized Services and Defensive Shield) insofar that it is reasonably necessary for the purposes stated in this privacy policy.

We do not sell, trade or otherwise transfer your personal information to third parties. Exceptions are trusted third parties that help us to run the site, conduct our business, or provide service, if these parties agree to keep the information confidential and not use it for other purposes that not agreed upon.

Authorization to Defensive’s portal

We have control authorization mechanisms for you to safely authenticate to our portal. The authorization is handled by a trusted identity provider.

Defensive authorization

User ID (email address) and password for authentication is used. Personal data in scope: email address, IP address. When you authenticate, your email address and password will be verified by our identity provider through secure API. IP address is logged during authentication process for your safety if someone attempts to tamper with your account.

Direct marketing

We use your personal data to send company news, updates, information about other similar services, Defensive’s events and newsletters etc. Personal data you provide to us by filling in the forms on our webpage is used only with your consent. We process following categories of personal data: name, surname, company name, email address, phone number. We store your data for direct marketing until you withdraw your consent.

Defensive events

To register for events organized by us, we process your contact information such as: name, company name, email address and phone number and store for the period which is determined in the event registering form. Your personal data is only processed to the extent that is necessary to fulfill the respective purpose.